Terms & Conditions

By using Kitchen basket website, you accept these terms and conditions (“Agreement”) and our Privacy Policy. An agreement exists between you and Kitchen basket once Kitchen basket accepts an order or Kitchen basket receives the order .

  1. The promotion of goods or services on this Website does not constitute an offer to sell, but merely an invitation to treat only. You must place an order with Kitchen basket by selecting goods and pressing the “Submit Order” button. Orders are considered as received by Kitchen basket at the time of successful transmission of the order. You are responsible for all orders placed on your account, including any discrepancies or errors in your order caused by you. Goods placed in your cart are not deemed reserved until you have completed the checkout process. Orders are only confirmed once full payments are received.Pictures shown are for reference only. Please check before payment or sign out.
  2. We have a “no questions asked return and refund policy” which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills and unseal and used product is not refunded. Damaged, Used and Unsealed products are not applicable for return.
  3. All the products listed on the website will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.
  4. If you will not be at home at the expected delivery time, we recommend you nominate a cool safe place for delivery of your order. If you do not provide a specific place for delivery Kitchen basket will leave your order at your front door. If you advise Kitchen basket of any specific delivery instructions in your order, Kitchen basket will Endeavour to comply with these instructions to the extent reasonably within its control.